How not to win a customer

How not to win a customer

A girl was flirting with a boy.  This went on for several weeks.  The girl found out the boy was seeing someone else.  She got red-hot mad and told her friend about it.  “But I thought you told me he wasn’t your type and you...

Gurus

Been giving a bit of thought and discussion lately to gurus.  From Webster: a teacher and especially intellectual guide in matters of fundamental concern one who is an acknowledged leader or chief proponent a person with knowledge or expertise I think...

What can I learn?

I often have students — usually experienced ones — who take issue with a point I might make or a methodology I prescribe.  Since I’m in the business of changing behavior, by very definition I am trying to get folks to do things...

Experts

I’m reading Malcolm Gladwell’s Outliers book. He could write about cow dung and make it interesting. This one caught my eye because he asks what it takes to be really good — no, GREAT — at something. I’m facing that most with my kids....

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