by Alan | Oct 16, 2005 | Communication skills, Don't!
Sat in on three days of class this past week. Liked the instructor; reminded me of me in style and presentation — what’s not to like? 🙂 Great sense of humor, command of the material, comfortable, helpful. But…Couple of logistical issues really...
by Alan | Oct 14, 2005 | Don't!, Sales
Back to our friend’s sales call earlier in the week…This person had clearly not analyzed the audience. He didn’t know even how to pronouce the company’s name, had no idea what sort of activity the people in the room actually did, and proceeded...
by Alan | Oct 12, 2005 | Communication skills, Don't!
Got an email a few days ago from someone I didn’t know. Included a themed stationary (generally regarded as a no-no in email land — you’re not doing that, are you? 🙂 Also had 2MB of attachments that were supposed to “help me” and the...
by Alan | Oct 11, 2005 | Communication skills, Delivery, Don't!, PowerPoint
Sat in on a large meeting (~200) today. Based on feedback, folks apparently were bored stiff.At one point, a presenter made the comment “As I talk to this slide…”. Things were a little less than interactive. The scheduled 90-minute program lasted...
by Alan | Oct 10, 2005 | Communication skills, Delivery, Don't!, Sales
Sat in on a sales presentation today. Don’t know that I could more highly recommend Jeffrey Gitomer’s book(s) for folks that do this for a living. The audience was convinced in 90 seconds of what they needed to know — this was not the product or...
by Alan | Oct 9, 2005 | Communication skills, Don't!
Just back from a funeral. I was there to support a friend; I never even met the deceased. Â Since the last few funerals I’ve attended have required an intense emotional involvement — my own grandmother, a friend’s wife and dear friend — this one...