by Alan | May 7, 2006 | Communication skills, Don't!, Leadership, Toastmasters
Had a great time speaking at Saturday’s Toastmaster’s District 37 Spring Conference. As always, the preparation and delivery taught me more than anyone will ever get out of one of my sessions. That’s the real joy of teaching.One of the nuggets from...
by Alan | Apr 18, 2006 | Communication skills, Customer Service, Delivery, Don't!
It’s a common tactic for presenters who want to appear more interactive, give their audiences a chance to warm up, and kill a bunch of time. The personal introductions. But they rarely work, and never work in large groups. A group of 50 tonite spent an hour...
by Alan | Mar 28, 2006 | Communication skills, Don't!, PowerPoint
Been pounding the keyboard rehashing course materials. Have seen precious little in the way of presentations of late. Thus the quietness. It’ll pick up.I did work with two folks this week and in helping them hash out their message, both essentially said,...
by Alan | Mar 13, 2006 | Communication skills, Delivery, Don't!
Saw a presenter recently utilize some signs as part of their presentation. I thought it was a nice way to highlight some key points, provided a nice pause to put the signs out (of course you would pause — you wouldn’t talk while you did that, would you?),...
by Alan | Mar 9, 2006 | Communication skills, Don't!, PowerPoint
Watched a speaker today get up in a sequence of speakers, pick up the remote to the overhead projector (only presenter to use the projector), and ask loud enough for everyone to hear, “How do you turn this thing on?” I suppose an easier method to impress...
by Alan | Mar 6, 2006 | Communication skills, Delivery, Don't!
Heard a speaker the other day enter that cardinal sin world of talking about time. It was subtle — “… and we’ll end with this…” So many problems with this. His main problem was… he didn’t end with that. He went on,...