by Alan | Nov 8, 2006 | Communication skills, Delivery, public speaking, Toastmasters
Had a comment on last night’s post to just give the tips to getting better. Unfortunately, there are really precious few.The best tip, of course, is Rule #1: It’s not about you, the presenter. It’s about them, the listener/learner/client/audience. ...
by Alan | Nov 7, 2006 | Communication skills, Content, Customer Service, Delivery, Efficiency, public speaking
I’ve witnessed a lot of seminars/presentations/classes/shows lately. Suffice it to say I have plenty of material for coming weeks.Watched an instructor roll out a course. He was capable, competent, credible, and well spoken. But the materials were marginal at...
by Alan | Nov 6, 2006 | Communication skills, Delivery, public speaking
and, mean what you say. My friend Jeff blogs about a pet peeve we share — folks who cannot follow through on what they say, especially with respect to time. Mankind’s most precious asset is time — don’t abuse or presume on it!Corollaries...
by Alan | Nov 6, 2006 | Communication skills, Delivery, Don't!, public speaking
Sat in on a presentation today that in one short hour will likely fill the blog for weeks to come. First, there was a web element (remote attendees via LiveMeeting) to the meeting. The presenter didn’t know how to work the technology, and had to solicit help. ...
by Alan | Oct 31, 2006 | Communication skills, Delivery
Whether giving or receiving information, the focus and intensity of attention to the other party is critical. Was in a meeting the other day, called by the other person. During the (short) conversation, this person took not one but two opportunities to check his...
by Alan | Oct 28, 2006 | Communication skills, Delivery, Efficiency, public speaking
Sometimes, until we see someone else do something, we presume it must be done a certain way. Our assumptions are often wrong. My laptop’s power cord has always been a pain to deal with. In addition to the inevitable “Low Battery. Switch to AC power...
