by Alan | Dec 11, 2006 | Communication skills, Content, Delivery, PowerPoint, public speaking
Watched a speaker host a meeting and then ask an invited guest to open the business end of a large forum after the holiday pleasantries were exchanged. This second speaker, known to the entire audience as a position of authority, then got up to give a casual...
by Alan | Dec 4, 2006 | Communication skills, Content, Delivery, public speaking
Was walking through an online product demo (as a customer) in a web conference today when the demo guy said, “Let me explain this screen — it can be a bit misleading.” I about busted out laughing. As a customer, I wondered why a company would demo a...
by Alan | Nov 21, 2006 | Communication skills, Content, PowerPoint
David Ferrabee blogs today about how information and technology is commonly confused with communication. He is spot on.Communication defined involves interchange or transmission of ideas. So often when I talk to folks about what they want to say, they start with...
by Alan | Nov 12, 2006 | Communication skills, Content, public speaking
I love acronyms. They allow shorter typing and talking. I like to make them up (my favorite all-time is my acronym BCS = Big Computer in the Sky, which has nothing to do with college football and can be used to describe any application where data goes into the ether)....
by Alan | Nov 12, 2006 | Communication skills, Content, PowerPoint, public speaking
Lots of speakers provide handouts. It’s a good idea. It gives the listener a take-away and future reminder of the content — at a minimum they’re faced with the decision of whether to throw the handout away or not. That is more follow-up than a...
by Alan | Nov 7, 2006 | Communication skills, Content, Customer Service, Delivery, Efficiency, public speaking
I’ve witnessed a lot of seminars/presentations/classes/shows lately. Suffice it to say I have plenty of material for coming weeks.Watched an instructor roll out a course. He was capable, competent, credible, and well spoken. But the materials were marginal at...