In a class I was teaching yesterday, we engaged in some healthy debate on the issue of email etiquette and efficiency. First, I think most everyone in business agrees that they receive too many emails and their productivity with the tool could be improved. In...
One of the really cool things about the coaching and teaching I do is the interaction with clients and the exposure to their ideas and expertise. While I guide them to put some pizzazz in their message and refine their delivery to represent them well, I get to learn...
As I cleaned up the desk heading in to the new year, I ran across some business cards I’d collected at a networking event. I usually scan them in using my handy scanner (side note: I highly recommend a sheet feed scanner – receipts, pictures, memorabilia,...
I went to Office Max early one morning — I had to get printouts (they do all my printing and do a fantastic job, by the way) for a speaking engagement I had later in the day. The web site said they were open at 8am, and I arrived about 753am. I drove by the...
While I was planning for a keynote I gave this past week, I made a quiz about product brands and catchy phrases. Here are some of them — see if you can name who they stand for:Snap! Crackle! Pop!We do chicken rightQuality is Job OneDon’t leave home...
I often have students — usually experienced ones — who take issue with a point I might make or a methodology I prescribe. Since I’m in the business of changing behavior, by very definition I am trying to get folks to do things...
