by Alan | Jan 26, 2006 | Communication skills, Delivery, Sales
At the dentist today. Still cavity-free (thanks, dad!).Had the most-unusual habit glitch where I left my wallet at home. Can’t recall doing that in recent memory. That left me at the dentist with no ID, no money, no credit cards, and no checkbook. They file my...
by Alan | Jan 22, 2006 | Communication skills, Delivery, Sales
Be careful what you ask for… you may get it. And, in the world of sales and business, you may not. But it’s very rare to get what you want if you don’t ask for it. And, unless you are a military commander (or a parent), you can’t just tell them...
by Alan | Jan 17, 2006 | Business, Communication skills, Sales
If I had a nickel for every time my mom told me “no but’s” when I was a kid, I could scuttle the work gig and go live on my own private island. But little did I know she was providing me with a great sales tool ingrained in my brain (inbrained?).I...
by Alan | Jan 6, 2006 | Don't!, Sales
Did business with a company almost exactly a year ago. I searched them out via Internet, ordered via same, and had a rush on the item ordered and thus provided my cell phone as the contact number. They’ve provided the ubiquitous monthly email spam to keep in...
by Alan | Dec 21, 2005 | Communication skills, Delivery, Sales
Have had what seems like a zillion business and personal calls that I had to make in the past week. In most cases, the burden was on me to get information or a response — in other words, it’s my hide that gets burnt if details aren’t ironed out and...
by Alan | Nov 29, 2005 | Communication skills, Delivery, Sales
Had a one-on-one technical demo today. Cool product, neat technology, successful business model, working for the customers. Person showing off the product was competent, well spoken, and giving not only of time, but knowledge. Everything set up for success.I needed...
