On a recent visit home, my frustration with my parent’s internet connection led me to inquire about their service. They had just been through several weeks without service (ultimately solved by a technician “patching them into a new line” in less...
In a class I was teaching yesterday, we engaged in some healthy debate on the issue of email etiquette and efficiency. First, I think most everyone in business agrees that they receive too many emails and their productivity with the tool could be improved. In...
I presume the marketing folks over at Prezi figured out how to get their fans to retweet a promotion to get folks to sign up for a free account (I would suppose there is something in it for the referring individual as well). Using the hashtag #presentations, multiple...
I wish I were making this up. Got an email today. Title: Problem with Millswyck web site (first problem — already failed in the obscure capitalization of my business name, but that’s forgiveable). I just came across your website. It looks pretty good,...
Dilbert once again takes aim at corporate communicators, humorously making us realize that our impact is more than a show. Delivery skills (such as the charismatic tone of a deep, confident voice!) are VITALLY important. They create impressions (good or bad). They...
Had a great experience recently — just had to share. I found myself in need of a pair of shoes for a particular event. I had 48 hours to procure, and I’ve learned my lesson about ordering shoes via mail (I don’t). But the shoes I needed are in...