I’ve witnessed a lot of seminars/presentations/classes/shows lately. Suffice it to say I have plenty of material for coming weeks.Watched an instructor roll out a course. He was capable, competent, credible, and well spoken. But the materials were marginal at...
One of the challenges of speakers trying to interact with their audience is giving clear directions. I was a participant in a class a few weeks back where we were supposed to put our names on the little name tents. The speaker/trainer had some specific way to do...
Kudos to an interaction with Sporty’s Pilot Shop. I made a web order with them yesterday — just a few items. Had a phone call back within half a day that left a message: “Mr. Hoffler, we’re sorry the widget you ordered in white is not in...
I ran across a(nother) web site the other day that had titles, content, and an animated GIF with a little bulldozer that said “Pardon our mess. This site is under construction.” I’ve never understood why web developers (or probably more accurately,...
Read today that Radio Shack laid off103 400 workers. Big deal. People get the pink slip every day. Well, if it’s you that got the pink slip, it’s a very big deal. And Radio Shack, in the interest of delivering the news “quicker” and in a...
As a follow-up to my post last week102 on passing the buck and not taking responsibility for problems, had a similar experience yesterday. I recently changed cell phone companies, and since I have pretty basic needs, took the driod’s recommendation on the phone...
