Speaking tips  blog

Communication matters. What are you saying?

Gracious response

I heard a speaker the other day open his talk with a joke. Jokes aren't inherently bad, but I definitely counsel my clients to avoid them when natural humor or stories are available. But here it came. The punchline of the joke involved a disgraced public figure. Not...

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The kiss of death

Talking with a friend yesterday and he made the comment, "Comfort is the kiss of death."While this might overstate the point a bit too much for my tastes, it underscores an important point -- in ANYTHING we want to improve.When we are comfortable:we don't feel any...

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What floor?

I attended a local Business Networking International meeting today as a guest of a new friend. Part of the meeting is giving everyone a chance to speak for 45 seconds about what they do. It's a chance to practice the elevator speech among friends. Members repeat this...

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No risk, no reward

Just got off the phone with my friend Jeff. We have about a weekly discussion about what works and what doesn't when it comes to presentations. The theme was present at my lunch, as well. My meeting with a sales guy discussed why folks don't do things that make them...

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My wireless computer

Was teaching today and came to the instruction on PowerPoint. Had a pretty interested group and was going through some more advanced things like the presenter's view on a second monitor and some cheap tricks on using blank slides. Was (not) surprised that most of the...

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A good experience

Had a customer experience story with a major electronics manufacturer. First, I noted that the 800 number was just for the class of equipment I owned. Second, I got a real (English-speaking) person with only two phone menus and 30 seconds. Third, they seemed genuinely...

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Any questions?

Any questions?

Answering Questions When Speaking As part of my coaching, one of the areas we almost always touch on is how to answer questions. In my experience, a large majority of people who can competently share information fall flat on their face when asked a direct question....

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Peers vs. strangers

Coaching a group the other day and was faced with the comment, "This is a lot easier when we're on the road in front of strangers. It's harder doing it in front of your peers. They know the material and the pressure is greater." While I don't think any of the skills I...

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Blog back up?

I think I've got the blog back up, on a new and improved version of Wordpress. I suppose that's a good thing. My cursory glance shows it to be working, although the admin interface is a bit different and my categories appear to have disappeared.Sorry mom and my other...

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Do you really want my business?

Trying to book a flight for an upcoming trip.  Against my better judgment, the nonstop flight woos me and I try to book on an anonymous airline108 that tries to parade as the airline of the country.When I get to "purchase ticket", it tells me to be careful and not...

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Blog troubles

Thanks to my ISP 'improving' the offering to me (without my choice, notification, or approval), the blog has been down for four days.  I finally did my own research to at least get it to where it is, but there's a bug with the version of mySQL that they have...

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